PRIVACY MANAGEMENT at Hotel Parsifal and on the website: www.hotelparsifal.com. Company Name and Registered Office: Managing Hospitality, Viale Gioacchino d’Anna 3, 84010 Ravello (Sa), VAT Number P. IVA 04263790653. Dear Customer, in compliance with current legislation regarding personal data protection (EU Regulation No. 679 of 2016), we want to assure you that your personal data is processed correctly and transparently, for lawful purposes, while safeguarding your privacy and rights. Our data processing activities are conducted using IT tools for the following purposes:

1. To acquire and confirm your booking of accommodation and related services, essential for defining and executing the contractual agreement. Consent is not required for these necessary processes unless sensitive data is provided. Failure to provide personal data will result in inability to confirm the booking or provide requested services. Processing ceases upon departure, although some personal data may need continued processing as outlined further.

2. To fulfill legal obligations regarding public security by providing client information to Police Headquarters as required by law. Provision of data is mandatory, and refusal to provide it will result in inability to accommodate you. Data acquired for this purpose are not stored by us, unless consent for retention is provided as outlined in point 4.

3. To comply with administrative, accounting, and tax obligations, without requiring your consent. Data are processed by us and our representatives and disclosed externally only to fulfill legal obligations. Refusal to provide data necessary for these obligations will result in inability to provide requested services. Data acquired for these purposes are stored for durations specified by respective regulations.

4. To expedite registration procedures for future stays. With your revocable consent, your data will be retained for a maximum of 2 years and utilized for future bookings.

5. To handle messages and calls during your stay, requiring your consent. Withdrawal of consent is possible at any time, and processing ceases upon departure.

6. To send promotional messages and updates on rates and offers, with your consent. Withdrawal of consent is possible at any time.

7. For security purposes, through video surveillance identifiable by appropriate signage. Your consent is not required for this processing, as it serves our legitimate interest in protecting individuals, property, and assets. Recorded images are deleted within specified timeframes. They are not shared with third parties except as required by law enforcement authorities.

8. Regarding the website and software used: www.borgosantandrea.it utilizes Google Analytics for anonymous, aggregated data statistics to monitor user behavior and site functionality. We do not use advertising cookies that track individual users. Data collected for bookings transit through secure software and are exclusively used for reservations, not shared with third parties. These data are retained solely for managing reservations and related fiscal, commercial, and safety aspects, with personal data deleted within two years. For tax and safety-related data, we adhere to current Italian regulations.

The above also applies to bookings or inquiries made via telephone or email.

Consent for newsletters containing special offers, discounts, and updates on Ravello and Hotel Parsifal news can be requested during online booking or at the hotel, and is optional with a duration of 2 years.

For external links directing to third-party sites, please refer to their privacy regulations. Additionally, we inform you of rights recognized by the European Regulation, including access, rectification, cancellation, limitation, opposition to processing, and data portability.

Complaints can be lodged with the supervisory authority as per established procedures. For further information or to assert your rights, please contact the Data Controller at Hotel Parsifal – Managing Hospitality, Viale Gioacchino d’Anna 3, 84010 Ravello (Sa), Italy, VAT Number P. IVA 04263790653, Telephone +39 089 – 857144, Privacy contact: This email address is being protected from spambots. You need JavaScript enabled to view it..

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